Legal

Privacy Policy

Last updated: January 1, 2025

1. Introduction

XtrazCon Technology Pvt Ltd ("XtrazCon", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Identification Information: Name, email address, phone number, company name, and job title when you fill out a contact or quote form.
  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
  • Communication Data: The content of messages you send us via email or contact forms.
  • Technical Data: Cookies and similar tracking technologies as described in our Cookies Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested services.
  • To send you project proposals, quotes, and service information.
  • To improve our website and tailor user experience.
  • To send periodic emails regarding updates, news, or service-related notifications (with your consent).
  • To comply with applicable legal obligations.
  • To detect, prevent, and address technical issues and security threats.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share data with:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting business (e.g., hosting, analytics, CRM tools), subject to confidentiality agreements.
  • Legal Authorities: When required by law or in response to valid legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures — including encryption, access controls, and regular audits — to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access, correct, or delete your personal information.
  • The right to withdraw consent at any time.
  • The right to object to or restrict processing.
  • The right to data portability.
  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at sales@xtrazcon.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: